Help


Firefox Users

We have experienced problems viewing this site using the Firefox browser, especially on a Macintosh computer. Some of these problems include:

  • Large empty boxes with small text in the upper left corner. These are usually place-holders for images that did not load properly.
  • The background of the page is white and the right column is missing.
  • The header image is replaced by a dark blue rectangle.

These problems are easily solved by reloading the page. Simply click the reload button at the top of your browser window. You may have to reload the page two or three times to get the page to load correctly. We apologize for the inconvenience.

We've also experienced occasional errors after clicking the Send button on the Reservation Request and the Information Request forms. If you get an on-screen confirmation message after submitting these forms, you don't need to resubmit them a second time. If you don't receive a confirmation message, please resubmit the form or call our office toll-free at 866-693-8496.

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METAR error

If you see a message in a red box at the top of your screen saying, "Download location for METAR data is not accessible," you can ignore it. The message refers to the "Current Weather" information in the right sidebar. If no weather data is available, sometimes this message will appear.

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Other Issues

If you experience other problems while viewing this site, please email our webmaster at DrupalAdmin@cloud9villas.com. Please tell us which operating system (PC or Mac) and which Internet browser you are using (Internet Explorer, Firefox, Safari, Opera, etc.).

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Web Site Designer

Joe Schultz redesigned and reprogrammed this Cloud Nine Villas website. We very much enjoyed working with him and are pleased with the look and functionality of the new site. We strongly recommend Joe. He is competent, knowledgeable, easy to work with and creative. You can reach him at http://MakeItSoJoe.com.

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Translation note

To return to English after translating to another language, click your browser's Refresh button or the Show original button at the top of the screen.

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Current weather

US Virgin Islands

Broken clouds
  • Broken clouds
  • Temperature: 78.8 °F / 26 °C
  • Wind: SE, 15 mph
  • Rel. Humidity: 89 %
  • Visibility: 10 mi
Reported on:
Sun, 03/26/2017 - 09:53